Privacy Policy

 

Susan McCreevy Artist Ltd
3 Tarradale Place
Inverness
IV2 6FZ

 

Introduction


Welcome to Susan McCreevy Artist Ltd’s privacy policy.
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our services, or interact with our platforms and communications.


Our services are delivered using third-party platforms including Kajabi for course and membership delivery, and payment processors such as Stripe and PayPal.

This policy explains:

  • What personal data we collect
  • How and why we use it
  • How it is stored and protected
  • Your rights regarding your personal data

We are the data controller for the personal data we collect and process.
By providing your data, you confirm that you are at least 18 years old.

 

Purpose of this Privacy Policy


This privacy policy explains how we collect and process personal data through your use of our services, including when you:

  • Purchase products or services
  • Sign up to courses or memberships hosted on Kajabi
  • Contact us via email or forms
  • Subscribe to marketing communications

This website and services are not intended for children, and we do not knowingly collect data relating to children.

 

Contact Details


If you have any questions about this privacy policy or your data, you can contact us at:


Email: [email protected]
Address: 3 Tarradale Place, Inverness, IV2 6FZ


You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

Keeping Your Information Up to Date


Please let us know if your personal data changes so we can keep our records accurate.

 

Third-Party Services


We use third-party providers to operate our business and deliver services. These may include:

  • Kajabi (course and membership hosting, user accounts, content delivery)
  • Stripe and PayPal (payment processing)
  • Email marketing platforms (for communications and newsletters)
  • Analytics providers such as Google Analytics

These providers may process your data on our behalf. We only use trusted providers that comply with applicable data protection laws.

 

1. The Data We Collect About You

 

We may collect the following types of personal data:

  • Identity Data: name, username
  • Contact Data: email address, billing or postal address
  • Financial Data: payment information (processed securely by Stripe or PayPal — we do not store full card details)
  • Transaction Data: details of purchases and services
  • Technical Data: IP address, device, browser, login data
  • Profile Data: account details, preferences, course activity on Kajabi
  • Usage Data: how you interact with our website and Kajabi platform
  • Marketing Data: communication preferences and email interactions

We do not collect sensitive personal data unless required and with appropriate safeguards.

 

2. How We Collect Your Data


We collect data through:

  • Direct interactions: when you sign up, purchase, or contact us
  • Kajabi platform: when you create an account, log in, or access content
  • Payment processors: Stripe and PayPal process your payment information securely
  • Automated technologies: cookies and tracking tools
  • Analytics providers: such as Google Analytics
  • Email marketing tools: used to send communications and track engagement (e.g. opens and clicks)

 

3. How We Use Your Personal Data

 

We use your personal data where legally permitted, including:

  • To provide access to courses and memberships via Kajabi
  • To process payments via Stripe and PayPal
  • To manage your account and deliver services
  • To communicate with you about your purchase or account
  • To send marketing communications where you have consented or where permitted by law
  • To improve our services through analytics


Marketing Communications

We may send marketing emails if you:

  • Have purchased from us, or
  • Have opted in to receive marketing

We may use email marketing platforms to manage communications and track engagement (e.g. opens and clicks).


You can unsubscribe at any time using the link in our emails or by contacting us at [email protected].

 

4. Sharing Your Personal Data


We may share your data with:

  • Kajabi (to host and deliver courses and memberships)
  • Stripe and PayPal (to process payments)
  • Email service providers (to send communications)
  • Analytics providers (to understand website usage)
  • Professional advisers or regulators where required by law

We do not sell your personal data.
All third parties are required to process your data securely and only for specified purposes.

 

5. International Transfers


Some third-party providers (including Kajabi, Stripe, PayPal, and email platforms) may process data outside the UK.
Where this occurs, safeguards are in place to ensure your data is protected in accordance with UK data protection laws.

 

6. Data Security


We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access.
Access to your data is restricted to authorised individuals who are required to keep it confidential.

 

7. Data Retention


We retain personal data only for as long as necessary, including for legal, accounting, and service delivery purposes.

Typically:

  • Customer data is retained for up to 6 years for tax and legal obligations
  • Non-customer enquiries may be retained for up to 2 years

 

8. Your Legal Rights

 

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us at [email protected].

 

9. Cookies

 

We use cookies and similar technologies to:

  • Enable website functionality
  • Support Kajabi platform features
  • Analyse usage and improve services

You can control cookies through your browser settings.

 

10. Changes to This Privacy Policy


We may update this privacy policy from time to time.
Any changes will be posted on our website.

 

Contact


If you have any questions about this privacy policy, please contact:


Susan McCreevy Artist Ltd
Email: [email protected] 
Address: 3 Tarradale Place, Inverness, IV2 6FZ